Privacy Policy

Crimson Forge Zenth Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site or use our services.

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry submissions
• Request consultations or quotes
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Engage with our services as a client

This information may include:

• Name and contact information (email, phone number, address)
• Company name and business information
• Project details and requirements
• Financial information (for billing purposes)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device and operating system information
• Pages viewed and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our architectural and design services
• Communication: To respond to inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Analytics: To analyze website usage and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: For billing, contract management, and administrative purposes
• Security: To protect against fraud, unauthorized access, and security threats

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and storage providers
• Email service providers
• Payment processors
• Analytics and marketing platforms
• Professional consultants (engineers, contractors, specialists)

Legal Requirements

We may disclose your information when required by law or in response to:

• Legal processes, subpoenas, or court orders
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and firewalls
• Regular security audits and assessments
• Access controls and authentication protocols
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your online activity for advertising purposes

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdrawal of Consent: Withdraw consent for marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing activities
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided at the end of this policy.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information
• Legal and regulatory requirements
• Contractual obligations
• Legitimate business purposes

Project-related information is typically retained for 7-10 years in accordance with architectural industry standards and legal requirements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than Canada. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Compliance Statement

Crimson Forge Zenth Architecture is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy legislation. We regularly review and update our privacy practices to ensure ongoing compliance and protection of your personal information.